My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I was told that I would get a call from someone on Monday. "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". Well, I certainly don't make the same mistake twice, and will make sure that no-one I know makes the mistake of using Argos. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . Sports pages oneills on every Gaelic top. Touch device users, explore by touch or with swipe gestures. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . The fact that they have taken the money would assure me that I would be getting a delivery when stated.She was told item would be delivered in 3 weeks so should therefore have her item delivered and if not then a courtesy call from Argos to apologise and explain the problem would have meant that she would have had more time to look around and I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. Help!! DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. This review was chosen algorithmically as the most valued customer feedback. I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). Its the biggest name in ulster. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. One shopper tweeted Argos saying she'd been charged 1,200 and had. ComplaintsBoard.com is a leading complaint resolution website on the Internet. After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. It looks like you're new here. Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". Can I pay online using my Argos Business Account card. As the only option I can see, is to go to a solicitor and pay out more money! I then took screenshots of the chat and contacted Monzo. You can use this space to go into a little more detail about your company. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. "The money is now leaving my account but I have no order confirmation from any of the orders to say its placed. he said no. Is 10 days normal? Typical! ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Because of this i was treated like a second class citizen. They told me to wait and see what happens and if I am charged then they're happy to refund me. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. I was more than a little annoyed and asked to speak to the line manager to take the matter further and whether some compensation would be appropriate. I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. End of ridiculous conversation. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. You should have received a confirmation email within 2 hours of placing your order. If we can be of any further assistance (are they taking the p***? I PURCHASED AN IPOD NANO ( SILVER ) IN FEB OF THIS YEAR ITS BEEN RETURNED AND REPLACED TWICE DUE TO FAULTS, THE MOST RECENT ON SATURDAY 9TH MAY. I think its a stock issue. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. P me off that much I will never use Argos / homebase ever again. It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Share your photos and videos with others to prove the truth of your words. We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. Leave the Archive, I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . The retailer told The Sun this is unrelated to customers being charged for unprocessed orders. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. This comment was posted by a verified customer. I therefore opted to take the offending item to my local store and get the refund done there. But if they have not captured it then Argos can't cancel it or refund the payment for you. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I went to Argos to buy a bed, then went to the counter and placed my order. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. Use up and down arrows to review and enter to select. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. I was told all line managers had finished their shifts and i would have to ring again in the morning. Iconic discount shop to shut its doors next month - is your local affected? 'Uncorrectitude'? I fully intend to take the matter further up the chain of command until i get a satisfactory out come. Editor, Marcus Herbert. Leave the Archive. 1 ACCEPTED SOLUTION. Missing out on some big discounts now :(. After several non-existent oneill spellings, i told him. Will I need to wait at least 17 working days? for any disappointment (?) caused. God put me on Earth to acomplish a certain number of things. You are viewing the PayPal Community Archives. He was asked my name and i said justin oneill. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. Who on earth would give such a charmless, inarticulate woman a job in a customer service role? I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. Jul 3rd, 2022 by . Argos - Argos Staff could not find items I wanted to buy. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. argos taken money but no order confirmation. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! This is a great space to write long text about your company and your services. I was told the money would be returned to my account within 7-10 days max. In the meantime, you can contact Argos via its live chat or by phone on 0345 640 2020 - although keep in mind they're experiencing a high number of enquiries. I had to pay 117 for a repair they carried out to the screen. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. Order confirmation may take a couple of hours during busy periods. It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a Wishlist and order products on the move from wherever you are. I spoke to Citizen's advice, who informed me that Argos (if the legal team were backing 'Lisa's' actions) were breaching all sorts of Trading Standards Acts and that I should just wait until Monday as they would not be able to justify holding onto my money any longer than that. Argos Limited 2023. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. Surely each item is sent in one box, or at the same time? I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). I was so worried . I was unhappy that this had happened, but at least I would get my money back. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. I should add that I also paid an extra 2.95 for a Saturday delivery slot (delivery before 1pm). When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. We've asked Argos if these shoppers will be refunded automatically, or if customers need to get in contact, and we'll update this article when we know more. First things first, please check your Junk folder as it might be waiting for you there. i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. which i believe picked another bed. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. If you click on a link in this story we may earn affiliate revenue. "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?).
New Ceo Introduction Letter To Customers,
University Of Delaware Salaries 2020,
Yamhill County Accident Reports,
Upstate Eight Conference,
Articles A